Employers FAQs

Employers FAQs

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Frequently Asked Questions

Frequently Asked Questions by employers

Upon recruitment of any person, kindly check using the HELB Employers Portal on www.helb.co.ke. Your recruitment policy may also include all new staff to declare their credit status with HELB.
Refer the loanee to HELB. The dispute should be put in writing. Deductions must however continue until otherwise advised by HELB.
Please login to employer portal on HELB website and submit monthly deduction list (by-product). You will get an e-slip with bank details.
Loanees/employees can individually generate statement of loan repayment from our website www.helb.co.ke.
Please login to employer portal on HELB website and submit employee data, you will get loanees outstanding balance and monthly rate of deduction.